How to Access Malta Government Information Services
The Maltese Government operates the Servizz.gov information service which assists people, both Maltese citizens and non-Maltese , with obtaining information and clarifications regarding the services offered by the Maltese Government. The web site also hosts all online government forms in one portal. This service is useful to understand who to contact to obtain services to address a problem or to obtain clarifications required.
Access to this service is available through various channels, as follows:
Freephone call centre by calling 153 - only available to local telephone numbers.
Call centre for non-Malta based numbers on +356 2125 5153
The website www.servizz.gov.mt which hosts all online government forms in one portal
E-mail www.servizz@gov.mt
Chatbot & Live Agent on the servizz.gov.mt web site
the “maltapps” mobile app available on mobile devices
If you get through by phone and you enter into the recorded message loop, the image to the left outlines the quick access number that can be used for immediate access to specific Government entities, short-cutting the recorded message.